Customer Service
Or not. As this is the season of Christmas cheer, peace on earth, and goodwill toward men, I thought I'd publicly air my frustrations in trying to return a piece of defective software to my local Target store. Here's the e-mail I sent to their customer service department just a few minutes ago. On Wednesday, 27 December 2006, my son purchase a computer game, Cabela's Outdoor Adventures (SKU 20102842, receipt redacted ). I installed the game, and when he tried to play it the video would not display. I then spent a considerable amount of time verifying that all the video, sound, and monitor drivers on his computer were up-to-date, and tried again, with the same result. I then contacted the manufacturer's technical support for assistance. They had no idea why the game would not work. We verified the computer it was installed on met all the system requirements before purchasing. I attempted to return the game today to the store where it was purchased and secure an in-s...